Sun Corp Insurance App

A white label Self-Service Insurance App for Sun Corps brands

Project Overview

The Suncorp Insurance App was internal experiment to make a case for a larger consumer appp. Initially only for their staff, the app had limited functionality and was based on a MVP requirement to bring policies into one place. My task outside of a UI and UX role, helped establish their internal design processes. We also learn’t what the real Customer Experience should be through user testing and research at the end of each sprint.

My Responsibilities
  • Card Sort Research
  • Interviewed Stakeholders
  • Worked in an agile environment
  • User testing at the end of each sprint
  • Designed low fidelity to high fidelity prototypes
  • Iterated UI Design based on test findings
  • Collaborated with Dev’s, CX and BA’s team to build a live demo

The Work

1. User Testing Findings

2. Lo-Fidelity Prototype

3. Iterated from Customer findings to Hi-fidelity UI and Interaction Designs

4. App Design System

5. Concept Flow