Jakethepen.com | User Experience Case Studies

Jakethepen.com | User Experience Case Studies

Jakethepen.com | User Experience Case Studies

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  • Case Studies
    • CAE Unified Task Board Discovery
    • CAE Improvement Design Sprints
    • CAE Flight Pairing and Crew Optimizer
    • E-Road SaaS Vehicle Servicing Module
    • Jucy Rentals Car Booking
    • Suncorp Insurance App
  • About Me
  • Home
  • Case Studies
    • CAE Unified Task Board Discovery
    • CAE Improvement Design Sprints
    • CAE Flight Pairing and Crew Optimizer
    • E-Road SaaS Vehicle Servicing Module
    • Jucy Rentals Car Booking
    • Suncorp Insurance App
  • About Me

User Experience Portfolio

CAE Unified Task Board

As the lead UX in the CFS Global Platform team, I was tasked with leading a ‘Discovery Design Sprint’ on unifying disruption management for an OCC (Operations Control Centre) during the day of an Airlines Operations.

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CAE Optimize Pairings & Rosters Improvements

A few examples of how UX has added business value to the CAE Optimizer.

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CAE Flight Pairing and Crew Roster Optimizer

At CAE, I lead the UX of the Civil Flight Services Platform. One product in that suite, CAE's Optimizer, creates auto-generated solutions for Pairings (based on flight schedules) and Crew Rosters for small to large Airlines, globally.

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E-Road SaaS Vehicle Servicing Module

E-Road is a telemetric’s SaaS tool used by truck companies globally. The Vehicle Service module gives Fleet Managers the ability to monitor their fleet and ‘fight fires’.

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Suncorp Insurance App

The Suncorp Insurance App key goal was so customers could Self-Service all their Insurance policies into one app. The Beta formed a learning process to establish Design Processes and their app design system.

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Jucy Rentals Car Booking Experience

For Jucy, I created a self-service Car Rentals experience with a mobile first and user centric approach. Designed to feel like an app, the work was created in a lean UX environment with agile sprints comprising of build, measurement and learnings.

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Jake Fitter • M: 021 170 2330 • E: jakethepen@gmail.com • L: LinkedIn Profile